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CTIS 466

Business Process Management

Business Process Management is about treating an organization's work as a set of explicit, measurable processes that can be diagnosed, modeled, and redesigned rather than left as tacit habit, the discipline that sits between management thinking and the IT systems that actually execute the work. You'll spend the semester mapping real processes in BPMN (using Signavio), running quantitative analyses with queuing and simulation, and carrying a term project through identification, analysis, redesign, and presentation alongside two midterms and a final. For CTIS students this is where systems analysis training pays off in business terms, and it's directly what you'll be expected to do on the job when a company asks why a workflow is slow and what to automate.

Kredi3ECTS5BölümInformation Systems and TechnologiesÖn koşulCTIS 310KoordinatörOumout Chousein Oglou

Haftalık müfredat 14 hafta

Hafta 114–20 Eyl
Business process ve Business Process Management
Introduction to business processes and Business Process Management
business processesBusiness Process Management
Hafta 221–27 Eyl
Süreç türleri ve süreç teşhisi
Process types and industry/product/service classifications and diagnosing a process
process typesendüstri/ürün/hizmet sınıflandırmasısüreç teşhisi
Hafta 328 Eyl – 4 Eki
Process mapping ve harita bilgi türleri
Process mapping and types of information captured in a process map
process mappingprocess mapbilgi türleri
Hafta 45–11 Eki
Business process design araçları
Tools for business process design
business process designtasarım araçları
Hafta 512–18 Eki
BPMN ile süreç modellemenin temelleri
Essential process modelling in Business Process Modelling Notation (BPMN)
process modellingBPMNBusiness Process Modelling Notation
Hafta 619–25 Eki
BPMN ile ileri process modelling
Advanced process modelling in BPMN
BPMNprocess modelling
Hafta 726 Eki – 1 Kas
Nicel süreç analizi
Quantitative process analysis
quantitative process analysis
Hafta 82–8 Kas
Process metrics ve temel süreç teorisi
Process metrics and basic process theory
process metricsprocess theory
Hafta 99–15 Kas
Nicel süreç analizi: queuing ve simulation
Quantitative process analysis (introduction to queuing & simulation)
quantitative process analysisqueuingsimulation
Hafta 1016–22 Kas
Nitel süreç analizi
Qualitative process analysis
qualitative process analysis
Hafta 1123–29 Kas
Process re-design: süreçlerin yeniden tasarımı
Process re-design
process re-design
Hafta 1230 Kas – 6 Ara
Process improvement'ın uygulanması ve kuruma entegrasyonu
Implementing process improvement and integrating process improvement to the organization
process improvementimplementationorganizational integration
Hafta 137–13 Ara
Yeni Business Process Engineering uygulamaları
Emerging Business Process Engineering (BPE) applications
Business Process EngineeringBPE
Hafta 1414–20 Ara
Proje sunumları (project presentations)
Project Presentations
proje sunumu

Değerlendirme 100% · 3 adım

30%
40%
30%
Project Project (3 Deliverables) 30%
Midterm Midterm 40%
Final Final 30%
en büyük tek kalem %40 · sınav ağırlığı %70 nasıl hesaplanıyor

Önerilen kaynaklar 4 kitap

📕
Zorunlu
Fundamentals of Business Process Management
M. Dumas, M. La Rosa
J. Mendling · H. Reijers
📖
Önerilen
Business Process Reengineering: Automation Decision Points in Process Reengineering
S. Mohapatra
2013 · Springer
📖
Önerilen
Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals
P. Harmon
2007 · Morgan Kaufmann
📖
Önerilen
Systems Analysis and Design
Tilley, Rosenblatt
2016 · Course Technology

Bu dersi alınca · 5 öğrenme çıktısı

Bilkent'in resmî syllabus'ünden. Sağdaki etiket o çıktının hangi değerlendirmeyle ölçüldüğünü söylüyor.

🤖 GenAI politikası

You ARE ALLOWED to use GenAI tools while preparing your project reports, with the condition that you clearly specify with text coloring the parts of the document that were generated by AI, and adding a discussion paragraph to the end of every section that GenAI was used explaining the prompts that were used to generate the text and how you edited the text to be a part of your overall text flow. If a section or sections of your document were generated by AI and you used them without clearly indic

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Bu dönem · 2026-2027 Güz · 1 şube · 25 kontenjan

haftada 3 saat ders

Haftalık ızgarada 4 saat görünüyor, kayıt sistemi dersi 3 saat yazıyor. Aradaki 1 saat yedek saat: Bilkent programlarında derse genelde bir fazla saat ayrılır ve çoğu zaman kullanılmaz. Hangisinin düşeceği dönem başlayınca belli olur.

1
Oumout Chousein Oglou
Çar08:30–10:20CE-Z04Cum13:30–15:20CE-Z04
25
kişilik

⚠️ FZ engelleyen şartlar

In order to qualify for the Final exam, students should [have more than 80% of attendance] AND [collect at least 20 points from 70 points before the Final exam].* It should be noted that the FZ grade may affect students' scholarships. It is recommended to visit the regulations page published by Bilkent University once again. Bilkent regulations: http://w3.bilkent.edu.tr/bilkent/scholarships/

Hocalar 1 bu dönem · 0 geçmiş

Bu dönem (2026-2027 Fall) · 1 section
Oumout Chousein Oglou