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MAN 432

Consumer Behavior

Consumer Behavior treats buying as a psychological and sociocultural act, not a transaction — the course asks why people choose, use, and discard what they do, drawing on perception, memory, motivation, identity, group dynamics, and culture to explain it. You'll work through weekly quizzes that keep the readings honest, a midterm and final essay, and a semester-long project where you investigate a real consumer issue and propose a strategic response for a firm or policy maker. It sits on the applied side of marketing — useful after the intro marketing core, and the conceptual backbone for anything you'll do later in branding, advertising, or market research.

Credit3ECTS5FacultyFaculty of Business AdministrationBölümManagementPreMAN 335

Değerlendirme 100% — 4 adım

25%
25%
30%
20%
Final:Essay/written Final 25%
Midterm:Essay/written Midterm 25%
Project Project - Report and Presentation 30%
Quiz Quiz 20%

Önerilen kaynaklar 3 kitap

📕
Zorunlu
Consumer Behavior: Buying
Having, Being
14th edition (Global Edition) · Michael R. Solomon
📖
Önerilen
CB (Consumer Behavior) 7th ed.
Babin, B. and Harris
E. G. · 2015
📖
Önerilen
Principles of Marketing
Philip T. Kotler & Gary Armstrong
2024 · Pearson

Haftalık müfredat 14 hafta

Hafta 1
Introduction_Syllabus
Hafta 2
Consumer Behavior and Value - Critical thinking & Perspective
Hafta 3
Consumer Research - Consumer Learning: Perception
Hafta 4
Consumer Learning: Memory - Consumer Motivation and Emotion
Hafta 5
Attitudes and Attitude Change
Hafta 6
Personality and Consumer Lifestyles - Construction of The Self
Hafta 7
Group and Interpersonal Influence
Hafta 8
Written Progress Report & Presentation - Culture
Hafta 9
Consumer Culture and Globalization - Field Trip
Hafta 10
Microcultures
Hafta 11
Social Stratification
Hafta 12
Consumer Decision Making, Value and Satisfaction
Hafta 13
Consumer Insight & Wrap up & discussion of project related Qs
Hafta 14
Exam _Research Project Work

🤖 GenAI politikası

Expectations: Using Gen AI is encouraged during class discussions. Just mention AI contributions transparently. For project reports & presentations, on the other hand, keep Gen AI limited to grammar and formatting checks. All core content (arguments, analysis, data) must be original student work. AI-generated arguments are treated as the student's own and subject to cross-questioning and evaluation. Violations result in zero marks for the assignment or referral for academic misconduct. Recommend

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Geçmiş GPA dağılımı 23 dönem · ort. 2.84

DönemCourse CPA
2025-2026 Fall 2.70 1 sec · 40 öğr
2024-2025 Fall 3.08 1 sec · 65 öğr
2024-2025 Spring 2.84 1 sec · 65 öğr
2023-2024 Fall 3.21 1 sec · 66 öğr
2023-2024 Spring 3.15 1 sec · 59 öğr
2022-2023 Spring 2.83 1 sec · 40 öğr
2020-2021 Fall 2.45 1 sec · 53 öğr
2020-2021 Spring 2.65 1 sec · 48 öğr
2019-2020 Spring 2.78 1 sec · 55 öğr
2018-2019 Spring 3.14 1 sec · 72 öğr

Aggregate course GPA — Bilkent STARS'tan public data. Hoca-bazlı per-section detayı için STARS evaluation report →. Öğrenci anket cevapları KVKK kapsamında defter'de tutulmaz.

⚠️ FZ engelleyen şartlar

Course Learning Outcomes: Course Learning Outcome Assessment Students will be able to identify and explain the psychological and sociological theoretical underpinnings that contribute to and shape the behavior of people as consumers. Midterm Learning Activities Students will be able to analyze the complexities of external and internal influences on consumers' behavior and related them to strategic implicants for marketers. Midterm Learning Activities Students will be able to assess and apply the

Hocalar 1 bu dönem · 8 geçmiş

Bu dönem (2025-2026 Spring) · 1 section
Saurabh Pandharinath Shinde
Geçmişte ders veren (8 kişi)
Olga Kravets, Zeynep Baktır, Emin Çivi, Forrest Watson, Güliz Ger, Zeynep Aydın, Ayşe Özlem Sandıkcı Türkdoğan, Altan İlkuçan