Managing Systems Effectively

One of the key responsibilities of today's global managers is to orchestrate the multitude of actors, resources and processes of business value creation systems. Based primarily on an operational perspective, this course aims to shed light on and integrate various interdependent facets of value creation to instill in participant a holistic and practice-oriented appreciation of issues in modern business systems management. With this goal the course examines key topics including supply chain, operations and logistics management; strategic human resource management; and, IT and managerial reporting processes.