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THM 416

Revenue Management and Data Analytics

Revenue management is the discipline of selling the right room, to the right guest, at the right price, through the right channel — and this course teaches you to treat that as a quantitative problem rather than a gut call. You'll work through segmentation and forecasting exercises, pricing and inventory decisions, a hotel simulation, and a group project that culminates in a RevMAP-style strategic plan, alongside homework sets and a presentation on ethical pricing. It sits late in the THM curriculum because it pulls together what you've learned about marketing, operations, and basic economics, and it's the course hotel chains actually look at when they hire for analyst and revenue roles.

Credit3ECTS5BölümTourism and Hotel ManagementPreTHM 243

Değerlendirme 100% — 7 adım

10%
15%
20%
20%
10%
20%
5%
In-class participation Participation and Quizzes 10%
Midterm Midterm 15%
Homework Application Exercises and Assignments 20%
Project Revenue Management Group Project 20%
Oral presentation Group Project Presentation 10%
Final Final Exam 20%
In-class attendance Attendance 5%

Önerilen kaynaklar 1 kitap

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Zorunlu
Revenue Management for the Hospitality Industry
Hayes, D. K.
Hayes · J. D.

Haftalık müfredat 14 hafta

Hafta 1
What Revenue Management is: Past, Present and Future
Hafta 2
Basic concepts and cognate areas
Hafta 3
Understanding Contemporary Consumers: Concept of prosumer, e-consumer, customer orientation, customer knowledge sources
Hafta 4
Market Segmentation and Targeting: Bases of segmentation and selection, specifics of segmentation in hospitality and tourism markets
Hafta 5
Internal Assessment & Competitive Analysis: SWOT Analysis-based strategies, positioning (Exercise)
Hafta 6
Basics of Economics & Forecasting: Supply-Demand, price elasticity, demand forecasting (Exercise)
Hafta 7
Distribution Systems: CRS & GDS, online distribution, distribution costs, channel decisions (Exercise)
Hafta 8
Pricing: Value-based pricing, product life cycle, brand equity, value assessment & price positioning, demand impacts, pricing strategies (Midterm)
Hafta 9
Channel & Inventory Management: hospitality inventories, traditional vs. electronic inventory management, customer channel behavior, channel-based inventories (Exercise)
Hafta 10
Organizational Structure of Revenue Management: RMT, organizational variations, qualifications, functions & responsibilities
Hafta 11
Strategic Management & RevMAP: Goals & Objectives, Strategic Internal & External Assessment, strategy implementation, Evaluation & Adjustment
Hafta 12
Tools, Tactics & Resources for Contemporary RMTs (Group Project Reports)
Hafta 13
Legal and Ethical Issues: What ethics is and how it applies to revenue management decision, difference (and link) between ethics and laws, contemporary issues and potential solutions (Presentations)
Hafta 14
Final Assessment

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⚠️ FZ engelleyen şartlar

1) 75 percent course attendance and 2) 50 % of total available assessment points prior to the final exam.

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Bu dönem (2025-2026 Spring) · 1 section
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